The OnePlus Nord 2 launched late final month, and so far as early reactions are involved, the cellphone has been persistently flying off cabinets with customers and critics waxing lyrical concerning the cellphone’s low mild digital camera capabilities.
Unfortunately, one proprietor skilled a horrific incident through which the cell of the handset exploded after simply 5 days of use. After what transpired, the corporate didn’t take lengthy to reply.
Ankur Sharma’s OnePlus Nord 2 5G was purchased by his spouse lower than every week in the past, and she or he went for a motorbike journey with the system current in a sling. Without being tampered with, the cellphone exploded, which naturally brought on an accident for the proprietor, traumatizing her within the course of. Sharma shared photos on his Twitter account, revealing the charred stays of the cellphone.
OnePlus Nord 2 Battery Explodes (underneath investigation)https://t.co/F8cbi9OxsS
— LetsGoDigital – Mark Peters (@letsgodigitalNL) August 1, 2021
Shortly after the tweet went out, OnePlus arrived on Twitter with a response, and it didn’t take lengthy for the exploded OnePlus Nord 2 photos to fade from the microblogging web site.
Fortunately, LetsGoDigital aka Mark Peters obtained a maintain of the photographs earlier than the unique tweet was taken down, exhibiting the injury finished to the cellphone. It is believed that the exploded OnePlus Nord 2 photos have been deleted as a result of OnePlus might have privately contacted the proprietor and supplied a large compensation if these photos have been eliminated.
The firm has additionally issued an announcement reacting to the incident to Android Authority the place the corporate reiterated its concentrate on well being and security of consumers. The firm has said that they’ve reached out to the involved person instantly after listening to about this incident and likewise begun an investigation.
“The results indicate that the damage to this device was caused by an isolated incident involving external factors and not due to any manufacturing or product issue. However, we remain in close touch with this user and have offered our support to address their concerns and ensure their wellbeing,” the assertion added.
For OnePlus’ sake and its customers, we hope this was an remoted subject, and the opposite Nord 2 models shipped to prospects don’t exhibit the identical downside.
Cover: Ankur Sharma @eranksh/ through LetsGoDigital